RagTime 6.6 – FAQ

Does RagTime 6.6 run properly under macOS 10.13 (High Sierra‎)?
Yes! The new RagTime 6.6.3 version fully supports macOS 10.13.

 

Does RagTime 6.6 run properly under macOS 10.12 (Sierra‎)?
Yes! Please read our Tech Info when you plan to update to macOS 10.12.1

 

Why do we not ship an installation DVD anymore?
The majority of our customers have expressed the desire to download and install the software directly via an online installation media. Another advantage is that we can update the online media, when needed. This ensures that the software is always kept up-to-date.

 

Do I get printed user manuals?
No. The RagTime user manuals are available as printable PDF documents on the installation media. In addition, manuals that are optimized for on-screen use are available directly in RagTime, in the online help (»Help« menu).

 

Why can't I order RagTime in an online store?
RagTime is distributed by the manufacturer directly. With each order we assist our customers in an advisory capacity and check the contact data and, where appropriate, also existing serial numbers. Individual offers ensure that our customers select appropriate products.

 

How can I continue to use my existing FileTime license?
The existing FileTime license is compatible with the latest FileTime version. In this case just re-install FileTime X from the »Add-on« folder on the RagTime installation media.

 

How can I continue to use my existing Power Functions/MetaFormula/Johannes licenses?
The existing licenses are compatible with the latest Power Functions/MetaFormula/Johannes versions. In this case just re-install the respective extension from the »Add-on« folder on the RagTime installation media.

 

Does RagTime 6.6 run properly under OS X 10.11 (El Capitan‎)?
Yes!

 

Does RagTime 6.6 still run on PowerPC Macs?
No. The previous version RagTime 6.5 supports PowerPC Macs. However, a RagTime 6.6 license can also be used with an older version.

 

Does RagTime 6.6 work properly with Apple Retina displays?
Yes! RagTime supports high-resolution Retina displays, allowing for a crystal clear display of RagTime documents and user interface. This makes for a considerably enhanced text quality, an increased readability of menus and palettes, images displayed in twice the resolution, etc.

 

Is RagTime 6.6 available for iPad/iOS?
RagTime is a business publishing software that requires a powerful Mac or Windows workstation. A tablet or smartphone version is not planned. RagTime documents can be saved in the PDF format and transferred to mobile devices. 

 

Does RagTime 6.6 still run under OS X 10.6 (Snow Leopard)?
Yes! RagTime works on OS X 10.6, 10.7, 10.8, 10.9, 10.10, 10.11, and 10.12.

 

Does RagTime 6.6 run properly under Windows 10?
Yes! RagTime works on Windows XP, Vista, 7, 8, and 10.

 

Can I upgrade my RagTime 2/3/4/5 to the new RagTime 6.6?
Yes! Just state your existing serial number(s) with the upgrade order.

 

Can I upgrade RagTime Solo to the new RagTime 6.6?
For many years RagTime Solo has been made available free of charge. An upgrade to RagTime 6.6 requires the purchase of a RagTime full version. Documents created with RagTime Solo are compatible with RagTime 6.6 .

 

Can I upgrade a 5 user RagTime version to RagTime 6.6 with only two users?
Yes, it's possible! The remaining users can be upgraded at a later point in time. Bulk prices apply on a per-order base, often upgrading all users is more cost-effective.

 

Are RagTime 6.6 documents compatible with older Ragtime versions?
All RagTime 6 versions (6.0, 6.5, 6.6) use the RagTime 6 document format, and hence are compatible among one another. Note: functions introduced with newer versions cannot be used with older RagTime versions.

 

Can RagTime 6.6 open older RagTime documents?
Yes! RagTime 3, 4, 5, and 6 documents can be used. Upon saving, these will be stored in the RagTime 6 format. And you only get that from RagTime!

 

I plan to buy a new computer in the near future. Will I be able to install RagTime on it?
Sure! After downloading and installing the software the existing RagTime 6.6 authorization code can be used on the new computer. Note: RagTime single-user licenses allow the installation of the software on one main computer and also on one second computer, but the use is restricted to one user.

 

What is a RagTime multi-user license?
From two users onwards we talk about a multi-user license, which enables RagTime to be installed, with just one license, on any number of company workstations. The concurrent use of RagTime is possible when not exceeding the maximum number of users.

 

 

Contact

RagTime.de Development GmbH

Am Kahlen Berg 19
30826 Garbsen
Germany

 

Tel.: +49 5131 70 93 6-0

 

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