MacBook Pro Touch Bar – RagTime hangs at input dialogs

[Problem solved!]


We have identified problems under macOS 10.12.2 and 10.12.3, which only occur with the new MacBook Pro Touch Bar, other Mac computers are not affected. The symptom is that RagTime input dialogs, e.g. license dialog, export dialog, and other messages can make RagTime freeze and become non-operative.


It is about a problem in Apple's macOS 10.12 (»Sierra«) in conjunction with Touch Bar devices. We reported this problem to Apple (Bug#29754191, DTS#655238679 __raiseError...). We are in contact with Apple and hope that they will be able to correct this issue quickly.


Due to this problem, RagTime can currently not be used on Touch Bar devices. We are very much aware of the consequences and are working, together with Apple, on a solution for this problem. As soon as new information becomes available or a solution is scheduled, we will update this Tech Info.



Update 28 March, 2017: With the final version of macOS 10.12.4 this problem is resolved.




Sales News


Legal Notice  |  GTC  |  Sitemap  |  Privacy

Simply productive

RagTime 6


Inventory and Foyer

Individual content, formats, fonts, and colors are listed well arranged in the Inventory. Frequently used documents and form can be accessed easily from within the Foyer.

New Features
Try before you buy
General Sales Information